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What's Included




Hotel Details


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Per Person 
Based on double occupancy

  • Premium Room Single - $1129 (no add on tropical/pool options )
  • Premium Room - $719 PP
  • Premium Room Three Adults - $659 PP 
  • Tropical View - +$30 per person SOLD OUT 
  • NEAR Pool - +$60 per person  SOLD OUT 
  • Children 0-2 years of age - $20 per child
  • Children 3-12 years of age - $439 per child 

*Children 13 and older are considered adults

May 30th - June 3rd


Iberostar Tucan & Quetzal


Once you have your flight booked, you MUST come back and use the airport transfer button above to provide your flight info. Failure to do so by 15 May 2024 will result in NO transfer provided for your party. 

Up to three extra nights (post trip) are available on request for an additional cost. Requests will be taken on first come first served basis and are not guaranteed. (Click the "Extra Night Request" button and email us with your request... Note* requests must come through this email DO NOT BOOK DIRECTLY WITH HOTEL or your reservation will be subject to room reassignment and fees)

6th Annual Big Chill in Playa Del Carmen  

Get Away to Playa Del Carmen Mexico for the 6th annual Big Chill trip with plenty of friends and family at the ALL-INCLUSIVE Iberostar Tucan and Quetzal Hotels. 

About Your Trip

Warm waters and white sand await at a family-friendly, all-inclusive hotel right on the beach – the perfect place to unplug and unwind with your loved ones in tow. You’ll never want to leave the tropical paradise of the Tucan and Quetzal Hotels, where relaxation and parties are on the menu. The 6th annual Big Chill trip includes private Check-in, welcome reception, foam pool party, and and farewell party to dance the night away with friends new and old.


The rest of your fabulous getaway is blissfully schedule-free, leaving you with plenty of time to explore the amazing amenities and activities at the hotel. There’s something here for everyone in the family to enjoy — find your perfect spot on the beach, lounge with a cocktail by the pool, or get active with tennis or basketball. If you’d rather, you can play golf nearby, pamper yourself with some soothing spa time (at your own expense) and take in the daily and nightly entertainment — the choice of fun is entirely up to you! Plus, the unlimited drinks and 24-hour room service will have you feeling like the rockstar you truly are.

What's included 

Your Getaway includes 5 days and 4 nights in Playa Del Carmen, Mexico, at two amazing Iberostar resorts on one outstanding property, as well as:

  • All-inclusive, meal-and-beverage package at the hotel, including all buffet and a la carte meals, snacks, and beverages.

  • Private VIP check-in

  • Welcome reception with hors d'oeuvres on the night of your arrival.

  • Big Chill foam Pool Party with open bar.

  • Commemorative Swag.

  • Resort fees and guest-room taxes.

  • Gratuities.

  • 20% off Resort Spa treatments 

  • Round-trip airport transfers.

  • A host, whose goal is to ensure you have a great experience from landing to liftoff — they host a welcome reception on arrival day, attend scheduled activities throughout the trip, notify the group of itinerary updates, and more. 

*The minimum age to consume alcohol is 18 years. Age is determined at the time of travel.

** Premium food and drink up-charges are at your own cost 


Airfare is NOT included in the trip price! The closest commercial airport to the hotel is Cancun international Airport (CUN), approximately 37 miles (61 kilometers) away. We highly recommend that you purchase travel insurance for any trip.

Airport Transfers 

Round-trip airport transfers are included from:
Cancun International Airport (CUN) to the hotel on 30 May 2024 Between 8 a.m. and 10 p.m.
The hotel to Cancun International Airport (CUN) on 3 June 2024 Between 8 a.m. and 10 p.m

To arrange your airport transfers, please submit flight details HERE by 15 May 2024


Please note: Transfers are provided only for the airport(s), dates and times listed above. Itinerary changes will be dealt with on a case-by-case basis. Failure to provide flight information by the required deadline could result in your party arranging separate transfers at your own expense. NO REFUNDS will be provided for any missed or changed transfers. 


Children 3 and younger are considered lap children on the transfers.


In the event of a flight Change before to day of travel, please email to communicate changes 


In the event of a flight delay (DAY OF) which may cause a missed transfer, please contact us immediately at (239)229-2020 via text or WhatsApp


Playa del Carmen, located on the Riviera Maya, sits in the heart of the Mexican Caribbean and features an impressive 75 miles of stunning, sandy shoreline. Getting from Cancun to Playa del Carmen is easy since the Cancun International Airport lies just 45 minutes north. Some all-inclusive hotel packages include a shuttle service from the airport, but travelers can easily hop in a taxi or take a bus straight to a station in downtown Playa del Carmen.

As a coastal resort town, the best things to do in Playa del Carmen are huddled around the beach. And despite being one of the region’s largest and fastest-growing cities, Playa del Carmen is easy to navigate on foot. Parallel to the beach, you’ll find Playa del Carmen’s main strip, la Quinta Avenida (or “Fifth Avenue''). The five-mile-long pedestrian walkway is lined with hotels, shops, art galleries, restaurants, bars, and clubs, making it a popular nightlife spot. In addition to street performers and entertainment, you’ll find some hidden gems, such as Mayan vestiges and even a freshwater cenote! While there’s no shortage of fantastic dining options along Fifth Avenue—including upscale and international cuisine—as well as in boutique hotels and resorts, some of the more authentic options are scattered on the surrounding side streets.

There are plenty of things to do in Playa del Carmen and its surroundings for nature and adventure lovers, from birdwatching to ATV tours and zipline rides through the Mayan jungle at adventure parks. Underground expeditions take visitors on hikes through caverns and rivers surrounded by stalactites in a setting that is millions of years old. Riviera Maya is also known for its cenotes, or sinkholes, and you’ll find more than 2,500 in the region. Explore on a tour snorkeling, diving, or swimming in the underground caves the Mayans believed were the entrance to the underworld, called Xibalbá. Riviera Maya is also dotted with archeological sites that are a quick drive away from Playa del Carmen, such as Muyil, Cobá, or Tulum, which can be visited on a half-day tour.


  • Itinerary dates and times of events are subject to shift. please take all cues form event coordinators. 

  • HOT Pink and white attire will be requested for the Farewell party.

  • Make sure to pack a pair of denim or khaki bottoms. 

DAY 1.        

Arrive at airport and transfer to hotel. 

10am – 6 p.m.: Private VIP Check In

7-9 p.m.: Cocktail Hour (at Tulum Restaurant) 

DAY 2.        

Day at Leisure 

9 a.m. – 11 a.m.: Hospitality desk will be open.


DAY 3.        

Day at Leisure 

9 a.m. – 11 a.m.: Hospitality desk will be open.

DAY 4.        

Day at Leisure

9 a.m. – 11a.m.: Hospitality desk will be open.

12 pm. – 3 p.m .: Big Chill foam pool party.

6 p.m - 9 p.m Farewell Dinner (Pink and White attire.)

DAY 5.        

Check out of the hotel by 12 p.m. and transfer to the airport.

Hotel Details

The Tucan and Quetzal hotels are two amazing 5-Star hotels which share the same property that protects a section of tropical rainforest, earning us Earth Check certification. At Iberostar Quetzal, we operate while our team of biologists makes sure the natural beauty of the flowers is respected while caring for the native wildlife. These properties are beachfront hotels that happen to be situated on one of the Riviera Maya’s best beaches and very close to its main cultural and entertainment attractions. All so you can enjoy the sea a stone’s throw away as well as our 4 pools without missing out on discovering the thousand-year-old Maya civilization. Discover our Iberostar Aliveness , so you can get in touch with yourself and nature. We invite you to listen to your body, spoil it with relaxing treatments or with a Spa session to meet its needs with movement and to enjoy with healthy culinary options, both local and international. Are you traveling with kids? The hotel’s Star Camp program offers activities and facilities designed specifically with our youngest guests in mind.

Hotel Features:

  • 2 International Buffet Restaurant (one main and one satellite for breakfast and dinner only), 5 a la carte restaurants, (reservations required) consisting of

Cozumel Buffet ( Breakfast 7 am -10:30 am, Lunch 6 pm -10 pm, Late night snacks 11 pm - 2 am 

Tulum (Breakfast 8 am - 10 am, Lunch 1 am -3 pm) 

La Góndola Italian Restaurant, (6 pm- 9pm) with freshly made wood-fire pizzas, different types of pasta and traditional desserts like tiramisu or panna cotta. 

Mare Nostrum Restaurant, (6 pm- 9pm) with Mediterranean specialties featuring a station of starters and meze from the Mediterranean coast and main     courses such as     chicken kebabs or paella with prawns. 

Smoke House La Hacienda, (6 pm- 9pm) with the best cuts of meat cooked Texan-style: slowly, at a low temperature, smoked over wood and indirect fire, tender and full of flavor.

Uxmal Mexican Restaurant, (12 pm -5 pm buffet & 6 pm- 9 pm a la cart) features International buffet for lunch and à la carte dinner featuring the best and most popular Mexican dishes, including an appetizer station, tacos, and delicious dishes from different regions in Mexico

Bonsai Japanese Restaurant, (6 pm- 9pm) This restaurant will take you to Japan through gastronomy. With its diverse menu, this restaurant is the most popular among guests. Choose from makis, nigiris, California rolls, gyozas, and meat, fish, and vegetable teppanyaki…

* reservations for Japanese are required recommend early dining

  •  1 Beachside grill, (11 am-6 pm Located beside the beach and the pool, this snack bar is the ideal place to grab a quick bite to eat, like a burger, between swims 

  •  1 ice cream parlor, have as many as you want in all of your favorite flavors.

  •  6 Bars throughout the property including 1 sports bar and 1 swim up pool bar. 

  •  3 outdoor pools 

  •  Beach with cabana and lounge chairs 

  •  Fitness center

  •  Spa 

  •  Sports Facility 

  •  Water sports and activities, including kayaking and snorkeling ( some activities may be at an additional cost) 

  •  Daily and nightly on site entertainment 

  •  Children's activity program 

  •  Beachfront and jungle massage (additional charge) 

  •  Baby sitter service 



Room accommodations with: 

  •   One King or Two Double beds PLEASE NOTE: bedding type is subject to hotel availability. 

  •   TV with satellite cable 

  •   Iron and board 

  •   Daily included mini bar service 

  •   Coffee Maker 

  •   Programable Safe 

  •   Free wifi 

  •   Hair Dryer 

  •   Balcony 

The Premium Room at Iberostar Quetzal you can relax on your private balcony while gazing at jungle views, enjoy a drink from the minibar, relax in a king-size bed or one of the two double beds… and outside the room, you’ll be able to enjoy an endless array of activities and culinary delights that will turn your all-inclusive vacation into an unforgettable trip.

The Premium Tropical View Room at Iberostar Quetzal features a private balcony with gorgeous views of the tropical vegetation and the sound of birds and local wildlife in the background. Additionally, your accommodations are completely free of single-use plastics so you can enjoy a sustainable vacation in Mexico.


The Premium Near Pool Room at Iberostar Tucan is located close to both the white sandy beach that’s right in front of the hotel and the pools. It’s the perfect choice for the whole family if you want to have an incredible time in absolute comfort. Its private balcony has jungle views, so you can relax while admiring the lush Caribbean vegetation.

Check-in: 3 p.m. 

Checkout: 12 p.m. 

Minimum check in age is 18

Maximum Occupancy per room: 4 people. (Each room is allowed a total of 4 guests with the expectation of 2 adults and 2 kids in mind. No more than 3 adults are allowed per room. Children 13 and over are considered an adult.)   

Hotel Check-in Requirements: 

By booking this ChillinWW escape I understand that the hotel may require me to present my passport and provide a card upon arrival. The hotel may request the credit card in order to: a) place a monetary hold of US $50-200; or b) hold for incidental, security or other charges. By booking, I acknowledge having received notice of this potential charge and accept that Seacret recommends a credit card rather than a debit or bank card be used in the event the hotel requests the card. I understand that any such request made by the hotel is outside of the control of Seacret and is strictly a hotel policy. Should I have questions concerning the hotel’s policy, I accept responsibility for contacting the hotel independent of Seacret.

Additional Information 

Age is determined at the time of travel.

For peace of mind, why not consider an optional travel insurance plan through Travel Guard? Offering assistance with common travel problems like flight delays or lost luggage, Travel Guard can help you start your next adventure prepared for the unexpected!

Please indicate upon booking if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip. Understand that accommodations will be made to the best of the resorts ability.

Please Note: This is a non smoking establishment with the exception of designated smoking areas. Smoking in undesignated areas and found by hotel staff could result in up to a $1500 fine or police notification.

Please note: The price shown above is subject to change based on promotional pricing availability, room type(s) booked, taxes, etc.

Please be aware that children’s pricing is based on hotel rates, excursion costs and other inclusions.

Please note: At the time of booking, you will NOT receive an immediate booking confirmation. All orders will be directed through the payment portal and routed to the hotel. You will receive a confirmation email once the hotel has processed your order. This confirmation number will be required for your flight itinerary submission.

Please note: While hotel gratuities are included in this package, you may choose to provide additional gratuities at your own discretion.

Upon check-in at the hotel, each guest may be asked to present their passport and Mexican Tourist Card to the front desk. Mexican Tourist Cards are distributed by the airline and stamped by Mexican immigration authorities upon arrival into the country. The hotel will make copies of these documents to waive valued-added tax (VAT) charges.

For Mexican citizens, a 16% VAT (IVA) charge will be applied in addition to the room rate. The hotel will post taxes to the individual’s personal extras account. This amount is due upon arrival unless arrangements to postpone the charge to the master account have been made in advance.


Terms and Conditions 

Cancellation Policy*: Please know that this is 100% NON REFUNDABLE. If you must cancel for any reason, we will do our best to fill your space and recoup your funds. There is no guarantee your space will be filed by the deadline, so please be aware of the current name change and refund policy.

*This cancellation policy is subject to rules and regulations in applicable jurisdictions in which our travel supplier is based. Therefore, in the event of a conflict between the cancellation policy displayed here, and cancellation terms in supplier booking terms, the provisions of the booking terms will prevail.

Name Change Policy: Name changes must be done no later than April 30 2024 and are subject to a US$20 name change fee. Changes after this date are not allowed. Due to contractual supplier policies, we may not be able to confirm the requested name or room changes to existing bookings for trips that are scheduled to travel within 30 days of your request. Please don’t consider your change requests official until you receive a confirmation email from us.

Additional Policies and considerations*

Make sure that your passport and visa, if applicable, are up-to-date before you leave! It’s important to double-check that you have all the identification and other documentation required by the specific country you’re traveling to. In many countries, passports and visas must be valid for 6 months or longer after the trip end date. If you are unable to obtain the required identification and other documentation, the Cancellation Policy for this Trip will apply.

Booking extra nights on the back side of the trip is subject to availability. Please know that these extra nights must be coordinated through the trip organizer and can be communicated with the link above. If you contact the hotel directly for additional nights and upgrades on your own, you will lose your reservation with the group and are subject to change fees and potential loss of blocked room. Additionally, any extra nights voids your return transportation to the airport after your stay. You will be responsible for coordinating your own transportation. 


Each individual, including each child, who is coming along with you on your trip is required to have a booking prior to the commencement of the trip. If you do not book and pay for each such person in advance of the trip, you will be charged the hotel’s then-current rate, not the trip price, for each such person at the time of your check-in.


Pricing for children is based on their age at the time of travel and may be subject to additional terms and conditions of individual hotels and all-inclusive resorts. 


Pricing shown is for each person and is based on 2 adults per room.


Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.

Any damages incurred will be at the cost of member/traveler 

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